Frequently Asked Questions

Everything you need to know about our premium electronic displays.

What is the typical shipping time for large monitors?

All orders are processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, and we provide tracking details as soon as your display leaves our warehouse.

Do you offer a warranty on your display panels?

Yes, all Aura Displays products come with a comprehensive 2-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use.

What is your policy on dead pixels?

We maintain a Zero-Dead-Pixel Guarantee. If you find even one dead pixel upon unboxing your new monitor, we will provide a free replacement within the first 30 days of purchase.

Can I return my product if I am not satisfied?

We offer a 30-day risk-free return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm or Klarna.

Are your displays compatible with both Mac and PC?

Absolutely. Our displays feature universal connectivity including HDMI 2.1, DisplayPort 1.4, and USB-C (Thunderbolt) to ensure seamless performance with both Windows and macOS systems.